FREQUENTLY ASKED QUESTIONS
THREE SIMPLE STEPS TO FOLLOW:
CREATE AN ACCOUNT
PROVIDE DETAILS ABOUT YOUR SKIN CONDITION & MEDICAL HISTORY
TAKE & UPLOAD PHOTO OF THE PROBLEM AREA
RECEIVE A DIAGNOSIS & TREATMENT PLAN
VISIT US FROM ANYWHERE
INSTALL OUR MOBILE APP TO BEGIN YOUR DERMATOLOGY CARE
NO APPOINTMENT NECESSARY
START YOUR VISIT AT ANYTIME & GET RESULTS WITHIN 3 BUSINESS DAYS
YOUR INFORMATION IS CONFIDENTIAL
JUST LIKE AN OFFICE VISIT EVERY ONLINE VISIT IS SAFE, SECURE & 100% HIPPA COMPLIANT
QUESTIONS CALL 816.364.1507
VIRTUAL VISIT FAQ
Is Online Care Only Available for Certain Conditions?
Over 3,000 skin, hair and nail issues can be diagnosed online, including acne, suspicious moles, rosacea, eczema, psoriasis and many more.
How Much Does an Online Dermatology Visit Cost?
The cost of an online visit is $79. That includes the diagnosis, personalized treatment plan and routing appropriate prescriptions to your preferred pharmacy.
How Soon Can I Expect a Diagnosis?
You will receive a diagnosis in three business days or sooner. Use our secure platform for any follow up questions for up to 30 days concerning the diagnosis and treatment of a single condition.
What If I Need a Biopsy?
If an in-office procedure is required, please contact our staff to schedule an appointment as soon as possible.
Is My Personal Health Information Kept Confidential?
Yes! Our online dermatology care platform is secure and 100% HIPAA and HITECH compliant.